Returns & Exchanges
At Marshalls, we want you to be completely satisfied with your home decor and furniture purchases. If you are not happy with your item, you can return it within 30 days of purchase for a full refund or exchange with a valid receipt.
Gather Documentation
Ensure you have your original register receipt or your shipping confirmation email to facilitate a smooth return process.
Prepare the Item
Place the merchandise back in its original packaging, ensuring all tags are attached and the item is in its original, unused condition.
Choose Your Return Method
Bring your item to any Marshalls store location for a free return, or use the pre-paid shipping label included in your online order for a small return fee.
Receive Your Refund
Once your return is processed, a refund will be issued to your original form of payment, typically appearing on your statement within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing